At Beds R Us we offer a range of shopping solutions to suit you. Whether you visit us in store or shop online, we are able to support you in getting your purchases home.
Before placing an order with us, you should ensure that the items you plan on purchasing will fit into the area that you have chosen and that you are able to manoeuvre the item(s) through doorways, stairwells or other access points.
Items such as bases and mattresses are large and can be tricky to move. Smaller items can easily be taken home in your car, ute or trailer.
Whether shopping online or in store, you have the option to pick up your item/s from your preferred store for free. If shopping online, choose the ‘Collect’ option and follow the screen prompts.
Please note that if collecting from your preferred store, you must organise your own appropriate transport and transport accessories.
If you are unable to collect your item/s or have purchased larger items such as bedroom suites or multiple items that are shipped directly from our warehouse, we are happy to organise delivery to your nominated address (delivery charges will apply).
Some stores may use sub-contractors or shipping agents to deliver your order. Due to this, delivery days, delivery prices and times do vary depending on your location and the contractors pre-determined delivery schedules. As such, these external businesses may not be able to deliver on your requested day, date or time of delivery. If you require specific delivery days or times, please ensure that you contact your local store to discuss your delivery requirements before placing your order.
Delivery Locations in regional areas may incur additional fees due to time /distance from shipping warehouse.
There must be someone at the delivery address who is over the age of 18, to sign for the delivery.
If there is nobody home at time of delivery, we are unable to complete the delivery. In these circumstances, we will contact you to arrange re-delivery and additional charges may apply. To avoid these additional charges, please ensure that someone over the age of 18 is at home on the day you have been advised by the store and or/ shipping contractors.
Please note that available product ranges will vary per store location, and not all items displayed on the website will be immediately available for pickup or delivery from each store location. Our store teams will advise on expected delivery / collection timeframe when they contact you regarding any items purchased online, however it is recommended to contact your local store regarding the availability of specific products prior to purchase to avoid unexpected delays.