If you believe that your product is defective and you are the original purchaser, please contact the Beds R Us store you purchased the item from. The Beds R Us business can assist you, or you can go directly to the manufacturer if you prefer. If a warranty claim is lodged the manufacturer will require:
- proof of purchase (e.g. a copy of your invoice)
- why you believe your product is defective (including photos or videos)
- your contact details
To make a warranty claim online please visit the applicable manufacturer’s warranty website:
SleepMaker (Just Sleep, MiLife, Miracoil, Cocoon)
Sleepyhead (Sanctuary, Serenity, Physio Balance, Comfort for You, Support for You, Growing Support, Pure Balance, Swisstek, Nourish)